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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Can't edit the Thank You page?

    Asked by Tiffany Herron  on September 21, 2015 at 10:08 AM

    We are trying to update the Thank You page notification but nothing happens when we click the button. Please help! Thanks!

    Page URL:
    multiple,buthereisone:http://form.jotformpro.com/form/52634187121956

    thank can't thanks click
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    JotForm Support

    Answered by BJoanna on September 21, 2015 at 02:05 PM

    Sorry for inconvenience this may caused you. 

    I was not able to reproduce mentioned issue when I logged in to your account and selected Thank You page option. When i clicked on Thank You page option popup window appeared.

    I have tested in Google Chrome and Mozilla Firefox. Maybe it was temporarily issue. If you are still unable to click on mentioned button please try using different browser or try with incognito mode. You can also try with different device. 

    Let us know if you need further assistance.