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  • Profile Image

    US State Picker suddenly has no states to pick in drop down

    Asked by sportsafety on September 21, 2015 at 03:52 PM

    Hello,

     

    I was alerted by a few of our customers that they cannot complete one of our forms because the required State field (which is the US State Picker widget) has nothing to choose from in the drop down.  It had been working fine until now.  I tried it myself and was able to reproduce the problem.  And deleting/re-adding the widget produces the same results.  Can you help?

    Page URL:
    http://form.jotformpro.com/form/52184856338969

    Screenshot
    in state drop US State Picker
  • Profile Image

    Answered by victor on September 21, 2015 at 06:23 PM

    Hi,

    I am sorry for any inconvenience that this has caused. I and reported this to our back end team. They are currently working on it right now and will keep you updated when this has been fixed.

    Regards

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    JotForm Support

    Answered by TitusN on September 25, 2015 at 01:21 AM

    Hello, 

    We apologize for that inconvenience. 

    It's now fixed - kindly check - http://form.jotformpro.com/form/52184856338969

    Please let us know if you have any further difficulty. 

    Thanks!