Disappearing formatting?

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    kkhan
    Asked on September 21, 2015 at 05:21 PM

    I spent the better part of the day reformatting an online form I imported from FormsCentral. Finally, everything looked great.  I moved on to set up the autoresponder so that a record of submissions can be sent to the responders. When I went back to the form, all my earlier formatting work was lost! What happened?! Is is possible to recover the previous version so I don't have to do this all over again? How can I prevent this from happening again?

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    Jeanette
    Answered on September 21, 2015 at 11:27 PM

    You can retrieve previous changes using Revision History.

    http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    An additional advice: please make a clone of the form you just changed, make sure you save all your changes every time.

    If you need further help, we are ready to assist you.