What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Disappearing formatting?

    Asked by kkhan on September 21, 2015 at 05:21 PM

    I spent the better part of the day reformatting an online form I imported from FormsCentral. Finally, everything looked great.  I moved on to set up the autoresponder so that a record of submissions can be sent to the responders. When I went back to the form, all my earlier formatting work was lost! What happened?! Is is possible to recover the previous version so I don't have to do this all over again? How can I prevent this from happening again?

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    JotForm Support Manager

    Answered by Jeanette on September 21, 2015 at 11:27 PM

    You can retrieve previous changes using Revision History.


    An additional advice: please make a clone of the form you just changed, make sure you save all your changes every time.

    If you need further help, we are ready to assist you.