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  • Profile Image

    missing information from savable applicaiton

    Asked by ncopeland on September 21, 2015 at 09:06 PM

    Hi-

      I have a student who is completing an application online however she's saved her work only to come back to find it all erased... please advise

     

    thank you

    Nicola Copeland

    ncopeland@ccpainc.org

    Page URL:
    http://form.jotform.us/form/22774764286163?session=kylarobinson65@yaho<br/>o.com

    information find saved all thank
  • Profile Image

    Answered by Sammy on September 22, 2015 at 04:59 AM

    Hello Nicola,

    The saving forms and continue later functions as outlined below.

    The one using session={email}

    This facilitates the saving of data to jotform servers before submitting the form, once the form is saved the data is erased from the temporary sessions so it is not possible to resume after submitting the form.

     

    If a user wants to edit already submitted data, you will have to add the edit link in the notification or autoresponder email.

    This option allows the user to edit data that has already been submitted

    I hope this provides some clarification, if you need more assistance please let us know.