What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Trouble: Why did my form change overnight? It reverted to the original clone...Asked by CornerstoneMD on September 22, 2015 at 08:36 AM
I created a form last week, cloning an existing form then modifying it as I've done tons of times before.
The form was used last night, and I received an automated response email listing their selections / inputs.
THEN this morning the form changed back to the initial form that I cloned it from. Zoiks! What up?!
Now I'm looking like a doofus and I'm not collecting the info that I need this week!
The form I created last week was called "HS Youth Service Saturday Sign Up" - see the attached email.
The form I cloned it from is "Clone of Men's Retreat 2014... ".
Help! What's going on?
Thanks for your help,
Our apologies for the inconveniences caused. Is it possible that you are viewing the wrong form? I see that you have both the cloned form http://www.jotform.us/form/52643610060141 and the modified form http://form.jotform.us/form/52597107541154 which appears to have correct information as of checking.
Or it could be the changes you have made was overridden while you are working on the same form on a different tab. You can use revisions history to restore back your form to its previous state. http://www.jotform.com/help/294-How-to-View-Form-Revision-History
Hope this helps!