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    Trouble: Why did my form change overnight? It reverted to the original clone...

    Asked by CornerstoneMD on September 22, 2015 at 08:36 AM

    I created a form last week, cloning an existing form then modifying it as I've done tons of times before. 

    The form was used last night, and I received an automated response email listing their selections / inputs.

    THEN this morning the form changed back to the initial form that I cloned it from.  Zoiks!  What up?! 

    Now I'm looking like a doofus and I'm not collecting the info that I need this week! 

    The form I created last week was called "HS Youth Service Saturday Sign Up" - see the attached email. 

    The form I cloned it from is "Clone of Men's Retreat 2014... ". 

     

    Help!  What's going on?

    Thanks for your help,

    Dave

    dperrin@cornerstonepca.org

     

    Page URL:
    http://form.jotform.us/form/52597107541154

    Screenshot
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    JotForm Support

    Answered by EltonCris on September 22, 2015 at 11:02 AM

    Our apologies for the inconveniences caused. Is it possible that you are viewing the wrong form? I see that you have both the cloned form http://www.jotform.us/form/52643610060141 and the modified form http://form.jotform.us/form/52597107541154 which appears to have correct information as of checking.

    Or it could be the changes you have made was overridden while you are working on the same form on a different tab. You can use revisions history to restore back your form to its previous state. http://www.jotform.com/help/294-How-to-View-Form-Revision-History

    Hope this helps!