Account Suspended

  • Profile Image
    Limpid
    Asked on January 08, 2012 at 08:33 AM

    I have one form in my account and have used it for several months. Recently I build another form for my another webpage. I settled it and saw it run well. But two days later both two forms are disabled!

    Now I'm trying to login into my account and I'm getting the following message:

    Due to terms of use violation, your account has been suspended.
    It was suspected to be used for phishing. If you think this is a mistake please contact us to resolve this issue.

    I want to know what the matter is and get my account enabled.

  • Profile Image
    liyam
    Answered on January 08, 2012 at 09:06 AM

    Sorry about this.  Our anti-phishing scanner thought of your form as phishing so it automatically suspended your account.  I have reactivated it just now.  You may log back in.

    If you have other questions or concerns, please let us know.

    Thanks.

  • Profile Image
    limpidzz
    Answered on January 08, 2012 at 09:26 AM

    Thank you!

    I appreciate your fast service. It's glad to see my forms work well again.