PayPal not showing up on my form.

  • LanieAvery
    Asked on September 22, 2015 at 12:30 PM

    According to the "Payment options", I have already chosen a payment option, although it does not appear on the form.

    I tried to drag the PayPal button to the form, when I got this message.

    Thank you!

  • Ashwin JotForm Support
    Replied on September 22, 2015 at 1:43 PM

    Hello LanieAvery,

    I did check your form and found that you have not added any PayPal payment question. It seems you have added a Purchase Order question which is very much visible in your form. Please check the screenshot below:

    PayPal not showing up on my form Screenshot 30

     

    Since it is not possible to add more than one payment question in one form, I would suggest you to delete the purchase order question and then add PayPal question. Please check the screenshot below:

    PayPal not showing up on my form Screenshot 41

     

    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!