PayPal not showing up on my form.

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    Asked on September 22, 2015 at 12:30 PM

    According to the "Payment options", I have already chosen a payment option, although it does not appear on the form.

    I tried to drag the PayPal button to the form, when I got this message.

    Thank you!

  • Profile Image
    Answered on September 22, 2015 at 01:43 PM

    Hello LanieAvery,

    I did check your form and found that you have not added any PayPal payment question. It seems you have added a Purchase Order question which is very much visible in your form. Please check the screenshot below:


    Since it is not possible to add more than one payment question in one form, I would suggest you to delete the purchase order question and then add PayPal question. Please check the screenshot below:


    Hope this helps.

    Do get back to us if you have any questions.

    Thank you!