What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need help with my form.

    Asked by brittany on January 08, 2012 at 01:52 PM

    I have filled out the submit button to receive at my email and when i send a test email, i get it....but then when i save and go to the form and fill it out, it forwards me to paypal and i do not receive any notification.

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    Answered by fxr on January 08, 2012 at 04:37 PM

    If you dont complete payment at Paypal, the form doesnt complete as a submission, so no notification email will go out.

    You can still view these submissions on JotForm, this guide describes how to do that ->