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    Having major problems with restructuring forms.

    Asked by Michael McGarty on September 22, 2015 at 05:45 PM

    In my account, I've been revamping the form "Massachusetts Educational Theater Musical Awards". I had to delete a bunch of items from the form and it seemed to be successful.  Unfortunately, when someone now uses the form, even though THEY never see the deleted questions, when they get a return email with the form, the deleted questions are still showing up. 

    I've tried for over an hour to figure out how I can truly delete the questions and have no other ideas.

     

    Thanks,

    Michael McGarty, METG

    Page URL:
    https://secure.jotformpro.com/form/42637795788982

    Screenshot
    educational thanks items my account
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    JotForm Support

    Answered by jonathan on September 22, 2015 at 11:02 PM

    In your form http://www.jotformpro.com/form/42637795788982 

    #1. Remove first any existing Notifiers

    #2 Create new Notifiers to have an updated email template base on the current version of the form.

     

    Hope this help. Let us know if this process still did not resolve the issue.

    Thanks.