What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My account has been lost cant log in at all

    Asked by john brakewell on January 09, 2012 at 05:33 AM

    i need my account for my work please help my email is lisalivliv@googlemail.com username optimumjohn

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    Answered by allanftd on January 09, 2012 at 06:31 AM

    I checked your JotForm account in our member database and found that it is currently suspended. The reason why it was suspended is because one of your forms is asking for some sensitive information like account password. This violates the terms of use of JotForm. Note that JotForm does not have account database features that's why a password field is not usually needed.

    You may consider using Profile Manager for such applications instead. Please visit http://interlogy.com/products/pmb/ for more information about this product (from the same guys that gave you JotForm).

    Please let us know if you have any other questions or concerns. Thank you for your understanding.