What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    traffic problem

    Asked by asamaci on January 09, 2012 at 09:10 AM

    I´m not sure to upgrade to premiun user.

    You currently experiences abnormally high traffic volume and the service is down


    berst regards


  • Profile Image
    Chief Technology Officer

    Answered by eee on January 09, 2012 at 09:35 AM


    According to our monitors, we had detected 10 mins down time on one of our servers, 

    Problem is fixed and everything is stable now,

    Kindest Regards,