What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    One of my forms has no submissions but it is showing 2 new submissions?

    Asked by Antheap on September 23, 2015 at 07:37 PM
    Screenshot
    My Forms Submissions new submissions
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    JotForm Support

    Answered by BJoanna on September 24, 2015 at 04:30 AM

    Sorry for inconvenience this may caused you. 

    I have fixed the submissions counter for the mentioned form (the correct number is 0).

    Let us know if you need further assistance.