how do I downgrade back to the free account?

  • Profile Image
    hillary
    Asked on September 24, 2015 at 09:15 AM

    our traffic has slowed and we'd like to go back to the free account. 

  • Profile Image
    victor
    Answered on September 24, 2015 at 11:38 AM

    Hi,

    You may downgrade to a FREE from your My Account Billing page. You just need to click the downgrade button

     In the Cancel Subscription pop-up screen, confirm the cancellation by clicking on the Cancel Subscriptionbutton.
     
     
     
     
     
    Please let us know if this helps.
    Regards