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intlcocoAsked on September 24, 2015 at 1:06 PM
A few forms in Sept have not been emailed to me
They have been coming for months, but stopped,
I do not know whyPls advise
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MikeReplied on September 24, 2015 at 3:43 PM
Thank you for contacting us.
It looks like that some messages were rejected by AOL, so that your email address was added to our bounce list.
We have now removed your email address from the bounce list. The email delivery should be restored.
Related guide:
How to remove your email address from bounce list
Please feel free to contact us if you need any further assistance.
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intlcocoReplied on September 24, 2015 at 4:47 PMHi
Forms still not coming through
Does it take time?
thanks
Best regards,
Richard Kesselhaut
International Coconut Corp.
225 West Grand Street
Elizabeth, New Jersey 07202
908-289-1555 office
908-289-1556 fax
www.sweetenedcoconut.com
email: richard@internationalcoconut.com
follow us @ TWITTER.com/coconutsupplier
All quotes good for 24 hours only
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David JotForm Support ManagerReplied on September 24, 2015 at 6:12 PM
One of your notifications is not properly setup:
Sender Name :Make sure you assign it to a field from your form where the user enters her name (usually the"Name" field -or similar)
The email address was still in bounce list:
In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.
· jotform.com
· email.amazonses.com
· amazonses.com
· jotform.co
· secure.jotform.co
· s3.amazonaws.com
· static-interlogyllc.netdna-ssl.com