What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    The submission/replies that come back into my email are un-readable, is this a problem with my email account? should I try using a differant address

    Asked by NuEssence on September 27, 2010 at 03:49 AM
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    JotForm Founder

    Answered by aytekin on September 28, 2010 at 08:52 AM

    Try changing your email to text instead of HTML.

    1. Open the form on the form editor
    2. Click on "Setup & Share" tab on the top toolbar
    3. Click on "Email Alerts"
    4. Click on "Notifications"
    5. Click "Switch to Text Mode"
    6. Finish and Save your form.