Form Support

My form, embeded in my website, doesn't function properly in different browsers.

  • Profile Image
    tgbam
    Asked on September 25, 2015 at 05:43 AM

    Hi,

     

    my form (http://www.tgbam.nl/#!reserveren/cezu) doesn't function properly on some browsers. It has glitches. Sometimes it won't load the next page when you press the next button. Sometimes it doesn't even show the buttons. Mostly this issue appears with Firefox, Safari and IE.

    What can i do about this?

     

    Gr. Ruben

    Page URL:
    http://www.tgbam.nl/#!reserveren/cezu

  • Profile Image
    BDAVID
    Answered on September 25, 2015 at 08:57 AM

    I tested your form, and the next button does not work in your embedded form, however everything woks fine on the standalone version of your form: http://www.jotformpro.com/form/52185446734965

    I would recommend you to embed your form with  the Iframe method, get a fresh iFrame code: http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Before you embed the code, paste it in a text editor like WordPad, you will notice two part of codes, only copy and embed the iFrame part in your webpage, example:

    Make sure to set the scrolling property to "yes", example:

    Let us know if you need more help, and if you have another question, please open a new thread, we will be glad to assist you.