What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Special pricing for Costum Property not showing correct amounts setup.

    Asked by ADEX2015 on September 25, 2015 at 05:50 AM

    Hi I'm having some problems with the special pricings on my form http://form.jotformpro.com/form/52492166782968.

    It doesn't reflect the prices with the options that I chose for some. Could you please help me with this? It is really urgent!

    This is a re-post of a comment on What is Special Pricing?

  • Profile Image
    JotForm Support

    Answered by BDAVID on September 25, 2015 at 09:43 AM

    Seems like this is a glitch on that, I have perform a little test, and it does not reflect the same:

    As you can see, when live, option for shows $5.00 instead of $10.00

    I will forward this to our second level, you will be notified about any update via this thread.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on September 27, 2015 at 04:05 AM


    We have just released a fix for this bug. Do let us know if there is anything else you need help with.


  • Profile Image

    Answered by ADEX2015 on September 27, 2015 at 11:01 PM

    Hi David and Neil,

    Thank you so much for your help! There seems to be no issues with it now! I will let you know if there are any more problems :)


  • Profile Image
    JotForm Support

    Answered by Chriistian on September 28, 2015 at 04:54 AM

    On behalf of my colleagues, you are welcome. Feel free to contact us again. We'll be glad to help you.