What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Autosuspended account: why is my form disabled?

    Asked by CIVIL3 on September 25, 2015 at 07:21 AM

    my form disable why ????????????????????????????????????????????????????

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    JotForm Support

    Answered by Boris on September 25, 2015 at 10:16 AM

    We are sorry for the inconvenience, your account was suspended by our automatic Phishing Detector tool because your form 52673524359563 (named: "هل توافق على اقالة شيخ الازهر") looked like a phishing form to our detector tool.

    Phishing Detector tool allows us to disable thousands of forms and accounts that are being used every day for phishing or other illegal activities. Unfortunately, it does not yet understand forms in languages such as French or Arabian, so it can sometimes incorrectly detect forms in these languages as phishing forms.

    For this reason, we recommend making your forms in English, and than using our language translation tools to translate your form into your local language:

    How to make your forms multilingual

    Your account is now re-enabled, so your forms should be accessible once again. In the future, please make your forms in English, and then translate them into your language according to the guide linked above.

    Please let us know if you need any clarifications or assistance, and we will be happy to help.

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    Answered by CIVIL3 on September 26, 2015 at 07:47 PM
    thanks 😊
    ...