What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a form that is showing as unavailable. Why is that happening?

    Asked by CompassConsultingLLC on September 25, 2015 at 10:18 AM
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    Answered by CompassConsultingLLC on September 25, 2015 at 10:20 AM

    It is actually showing as disabled. Please help!

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    JotForm Support

    Answered by Boris on September 25, 2015 at 11:54 AM

    It looks like you have set up Form Limits on your form, so it was automatically disabled when its limits were met. Please see the attached image below:

    You can enable your form again by following our guide on How to Enable/Disable a Form.

    I would also advise you to remove the form limits if you did not intend to set them up, as form limits may disable your form again.

    Please let us know if you need further assistance, and we will be happy to help.