What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    form submmissions are not appearing

    Asked by lmabson on September 25, 2015 at 10:28 AM
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    JotForm Support

    Answered by david on September 25, 2015 at 12:04 PM


    I checked your account and I see several forms with submissions:


    May I ask, which form are the submissions not coming through for and where they are not arriving?  Just let us know and we will be happy to have a closer look.