What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Does Deleting Submissions resets the Submission Limits count?

    Asked by isidorerecycling on September 25, 2015 at 06:45 PM

    I have a question for the free package it has a limit of 100 submissions a month. If we delete submissions does for example we submitted 10 forms today and I delete the submissions does this put us back at 0 or are we still at 10? We really love jotform but do not see a need to pay just yet.

    Submissions delete submissions monthly limits submission counter submission limits
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    JotForm Support

    Answered by jonathan on September 25, 2015 at 07:13 PM

    Hi,

    The answer is No. The account current existing limits (submission counter) will not change on the month even if you delete submissions.

    The only counter/number affected by deleting submissions is the storage limit.

    Deleting submissions that also contains submission upload, will affect the upload limit.

    If you exceed submisson limits within the month, there are 2 options to take to reinstate the account.

    #1 Wait for the Monthly reset to occur

    #2 Upgrade to the next higher subscription to have expanded limits.

    Hope this help. Let us know if you need further assistance.

     

    Cheers