I'm having trouble getting the Form Designer to launch

  • Profile Image
    Asked on September 25, 2015 at 07:47 PM

    I have tried to open the designer to create my own theme and all it does sit on the loading screen with the logo flashing.  It wont load or open.  

  • Profile Image
    Answered on September 25, 2015 at 08:40 PM

    I currently could not reproduce this issue though. No other users have reported similar problem so far as of today also.

    It is possible that it was just a temporary hiccup due to network/internet connection lag.

    Can you please retry again? Try also with other browser, like Chrome or Firefox.

    I already test on my end using your form http://www.jotform.co/form/52672556055863 and the Form Designer loads just fine.

    Hope this help. Let us know if the issue remains.