What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can NEVER load a form, takes too long then times out with the "wow this form must be huge", it's not

    Asked by mkenny on September 27, 2015 at 02:24 AM

    Any change I have to create a new form, can not edit, times out

  • Profile Image
    JotForm Support

    Answered by jonathan on September 27, 2015 at 05:45 PM

    We apologize for the inconvenience caused. 

    It could probly due to temporary hiccup on our server at the time. But can you please retry again. 

    Please login again to your account at http://www.jotform.com/login and create or edit forms on your Form Builder.

    I have already cleared your account form cache just in case it was also the reason for the hiccup.

    There were no similar reported issue so far from other users, so it could be an isoloated case.

    Please let us know if the issue persist.