What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do we apply a tax to the purchase using the PayPal feature.

    Asked by ceramicarts on January 10, 2012 at 10:10 AM

    We are in Canada and when we sell our services through your jotform to Canadian customers, we need to be able to apply a tax depending on which province in Canada the person we are selling our online service to. We have our tax codes set up in PayPal and wondering if jotform has a tie into these tax codes.

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    JotForm Support

    Answered by Mike_T on January 10, 2012 at 04:19 PM

    Thank you for contacting us.

    Let me please inform you that Sales Tax Rates should be configured through PayPal Account. We do not have any Sales Tax Rates Settings from our side.

    Please give it a try, and let us know if you need any further assistance on this.

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    Answered by ceramicarts on January 10, 2012 at 04:36 PM
    We have them set-up in our PayPal, but still not working. See screenshot below.
    [cid:image001.png@01CCCFB6.7D612DE0]
    Scott
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    JotForm Support

    Answered by Mike_T on January 10, 2012 at 04:59 PM

    We have not received the image file. Could you please provide us with the link to the image?

    Thank you for cooperation.