What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why All of My Forms Has Been Disabled?

    Asked by olimpia bumolo  on September 28, 2015 at 10:51 AM

    I just created a new account, and start creating forms. Yet when I was trying to create a new one, I was surprised to see this. And I checked all my other forms become disabled as well. Please help. :(

    Page URL:
    http://www.jotform.ca/frontrowinternational/ca

    Screenshot
    My Forms all creating forms create checked
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    JotForm Support

    Answered by mert on September 28, 2015 at 10:58 AM

    Hi there,

    First of all sorry for this inconvenience. I checked your forms and fixed the issue. You should be fine from now on. The account was suspended by mistake.

     

    If you need any other assistance, please let us know.

    Thanks for your understanding.

  • Profile Image

    Answered by luxxeinternational on September 28, 2015 at 11:04 AM

    Oh thank you very much for your super quick response. I was about to panic. Thank you so much!

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    JotForm Support

    Answered by Charlie on September 28, 2015 at 11:40 AM

    In behalf of my colleague, you are welcome. Should you need any assistance again, please feel free to contact us here in the forum.

    Thank you.