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    Why am I not able to login?

    Asked by Shawn  on September 28, 2015 at 01:34 PM



    For some reason I have been unable to login to my account. I attempt to login with the correct information, it seems to login successfully, but then I'm re-routed back to the homepage without being able to access my account. It's as if it's not proceeding to the post-login page...if that makes sense.

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    Answered by victor on September 28, 2015 at 01:57 PM


    I just when trough our record and found that you created two accounts (FREE and guest). I am assuming that the guest was created by accident. I have removed this account. We have only the account shawnleonard created with your email.

    I suggest you clear you cache and use the FORGOT PASSWORD to reset it.

    If you require further assistance, please let us know.