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    When I edit an already submitted form it sends me another notification

    Asked by SqueezeJuiceWorks on September 28, 2015 at 04:24 PM

    When I edit an already submitted form it sends me another notification that a "new submission has been made". Is there anyway not to get the notification after editing because it is confusing



    This is a re-post of a comment on How to Edit Submissions Made on Your Forms

    new submission submitted form edited edit submission
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    JotForm Support

    Answered by jonathan on September 28, 2015 at 05:27 PM

    As far as I know, this is how it really works. 

    Editing Submission will do resend the Notifier email every time. 

    BUT there is a distinguishable hint that should help you know the NEW submission versus the EDITed submissions.

    You can see the prefix EDIT: in the message Subject for the re-submitted Notifier email.

    Example:

    New submission:

    Edited submission:

     

     

    Users had requested before the re-sending of the Notifier for edited submissions. This was the reason this feature is available.

    Hope this help. Let us know how we can be of further assistance.

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    Answered by SqueezeJuiceWorks on October 01, 2015 at 10:52 AM

    We use the app mostly to check for new submissions so the app notifies me of a "new submission" and the edited ones do not say "edit" they just say "new submission"

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    JotForm Support

    Answered by Boris on October 01, 2015 at 12:51 PM

    I have checked your form email history, and I see the prefix EDIT: in the subject of all 10 of your latest emails, which means that all 10 of them were edits to an existing submission. Please see the following image:

    Your notification emails on edited submissions all start with a keyword EDIT: at the beginning of the Subject line, such as "EDIT: New submission: Cleanse Intake".

    Kindly re-check your emails to confirm, you should be able to see the EDIT keyword in notifications of edited submissions.

    Please let us know if you need further clarifications or assistance, and we will be happy to help.