What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disappeared from website

    Asked by alimoexcursion on September 28, 2015 at 11:35 PM

    The contact us form disappeared from the website and I am not even able to see it on my 'my forms' page on jot form website either.  This morning I received an email saying I needed to upgrade because there are more than 100 forms entered a month.  I paid the fee and not sure why the form disappeared? 

    Thank you.


    Cinnamon Williams

    A Limo Excursion & Wine Tours

    Page URL:

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    JotForm Support

    Answered by EltonCris on September 29, 2015 at 12:04 AM

    Your forms should be working fine by now. It was due to a temporary server downtime but it has been fixed right away. I can see the form on your page now.

    Our apologies for the inconveniences caused.