What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Secure credit card submissions.

    Asked by springdaletravel on January 10, 2012 at 04:17 PM

    I have a question regarding accepting credit card information. I have scoured the forums looking for an answer but I'm finding it difficult to receive a clear answer on this.

    We have a number of corporate accounts who need a quick an easy way to build individual employee profiles. These profiles contain everything from dates of birth to credit card information. However, we use the data to build a profile within our reservation system for future use, there is no immediate need to receive a payment (via a payment gateway) because they may not be making a reservation for months.

    Can you tell me a secure way to collect this information without the need to process a payment? If nothing is in place now, can you give me a timeline for when it might be added?

    Thank you

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    JotForm Support

    Answered by Mike_T on January 10, 2012 at 07:24 PM

    Thank you for contacting us.

    I would like to inform you that it is possible to collect the data securely. Please check the following thread to get full information on this:


    Please feel free to contact us if you need any further assistance.

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    JotForm Support

    Answered by Chriistian on August 04, 2016 at 10:48 PM


    Our terms prohibit collecting credit card info on plain text fields.

    It is only possible to collect credit card information without charging it. However a payment integration with any of our available payment processors is needed. Otherwise,  our anti-phishing tool will automatically suspend or disable the account.

    Here's a guide on How to Enable Payment Authorization.