What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to change the address that requests on my jotform acct goes to

    Asked by allie  on September 29, 2015 at 01:21 PM

    Hello -

     

    I receive requests form people via jotform but the person who handled this account initially no longer works for our company.  Please let me know my account info or please advise how to change the forwarding address for this account.

     

    I believe the e-mail is info@resourcela.com

    JotForm account info hello my account
  • Profile Image

    Answered by victor on September 29, 2015 at 02:25 PM

    Hi,

    Could you please indicate the username or URL of the form so we may assist you better. If you like we can modify the username and email of the account to make you the primary user. 

    Regards

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    JotForm Support

    Answered by BJoanna on September 29, 2015 at 02:35 PM

    I have checked email address you provided and I found two guest account. On one of them is this form: http://www.jotform.co/form/31635458233858 

    If that is the form you are searching for then please create free account type and then we can move this form to your new account. Please use the next link to sign up: http://www.jotform.com/signup 

    If you have some other account, as my colleague mentioned please provide us username or URL of your form.

    Looking forward to your reply.