What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My forms are not on https pages, how to make them secure?

    Asked by DoveOfFlames on September 29, 2015 at 03:51 PM

    I have 2 forms placed on a club website; however, I was just informed that the pages are not "https" secure so any credit card information that is listed on the site is easily visible. Is there any way to secure the page to an "https" format?

     

    format site credit card
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    Answered by DoveOfFlames on September 29, 2015 at 04:13 PM

    Please Note: I have checked "Secure Form" in the embed section; however, the page itself is not secure. If the host company is unable to secure the site page, is there a way to have the form open up in a secure page?

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    Answered by victor on September 29, 2015 at 04:19 PM

    Hi,

    We just recently made all our forms secure. But you are still able to use the un-secure URL. Please verify you are using the correct URL

    SECURE: HTTPS://SECURE.jotform.com/

    UNSECURE: HTTP://www.jotform.com

    Hope this helps.

    Regards

     

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    Answered by DoveOfFlames on September 29, 2015 at 04:21 PM

    I am using the correct link; however, the page itself is still unsecure. If the form is secure but the page is not, is the data being entered on the form not safe?

     

    How would I go about making the page itself secure? I want to have the "https" on the page where the forms are.

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    Answered by Ben on September 29, 2015 at 05:21 PM

    The forms are secure and the details entered into them and submitted through them are.

    However, since they are loaded on insecure pages, there is of course always some risk. Please do note that the details are not clearly visible to everyone that comes to your website, you would still need someone watching the requests and using some specific tools to capture the details entered.

    Having that all said, it is of course always best to have everything on HTTPS / under a secured encrypted tunnel.

    If you want to have your website on HTTPS, you would need to contact your host. At this time the HTTPS is available on many hosts for free for a year or two as well, so it is worth checking out if your host has the same thing available before purchasing.

    The other way that you can do this, would be to add a link to your form on your page, instead of having it embedded on your website. That will allow your visitors to open the form, fill it out and go back to your website.

    This will not require you to get any certificates for your own website, while the implementation is fairly simple and painless, just requires a few minutes of your time to set the link up on your website and to setup form redirection properly.

    Do let us know if there is anything that we can assist you with and we would be happy to do so.

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    Answered by DoveOfFlames on September 30, 2015 at 02:47 PM

    I spoke with the host company and they are stating that it is most likely not possible to secure the site down, unless we pay quite a lot of money to do so.

    Is there a way that I can have a link on the website that leads straight to the form on a secure page through JotForm? I looked at the link you sent me and it looks as though that is just referring to a custom direct after the form has been submitted.

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    JotForm Support

    Answered by david on September 30, 2015 at 04:35 PM

    You can indeed use a link in your page that directs your users to a secure form outside of your page.  Add this code instead of the embed code:

    <a target="_blank" href="https://secure.jotform.com/form/52726164030952">Visible link text</a>

    Replace the green section with your forms link and replace the blue section with the text you would like to show for the link. 

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    Answered by DoveOfFlames on September 30, 2015 at 04:48 PM

    Oh, you wonderful, wonderful man! Thank you very much!! It worked!!! THANK YOU! THANK YOU! THANK YOU!!!

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    JotForm Support

    Answered by david on September 30, 2015 at 06:29 PM

    You are very welcome!  If there is anything else we can assist you with, let us know and we will be happy to help.

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    Answered by WeServe1917 on September 30, 2015 at 06:53 PM
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    Answered by WeServe1917 on September 30, 2015 at 06:57 PM

    I just came upon another question. I am wanting to place our Authorize.net safety seal on the actual form. Is that possible? It's not a URL, rather source code. I know y'all have a safety seal but is it possible to use Authorize's seal?