What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can't upload an image with the form

    Asked by TrangW on September 30, 2015 at 12:03 PM

    Dear Sir/ Madam

    From yesterday, I can't upload an image to my form as I always do before. It keeps saying "Please choose a type first", though I already tick the option of uploading an image from my computer. And it happened with most of my other accounts.

    Please help me to solve this problem as soon as possible.

    Thank you.

    Best regards,


    Trang Pham (Ms.)

  • Profile Image
    JotForm Developer

    Answered by evren on September 30, 2015 at 01:16 PM

    Hi there,

    Thank you for contacting us. I tried most of case but it seems work fine. Do you have still same problem ? 

    Please let me know if you need any further information.

    Thank you