What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my form doesn't send emails anymore?

    Asked by auvidia on September 30, 2015 at 03:14 PM


    My form doesn't send emails anymore? sometimes delayed for 5-6 hrs?

    I didn't reach 100 monthly submissions. There were 100, but in 3 mths.

    I have tested it with few different email addresses and still nothing, it creates an entry in JotForm submissions, but doesn't forward it any further.



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    Answered by victor on September 30, 2015 at 04:58 PM


    I have viewed your email and noticed that it was in our BOUNCE LIST.

    I have removed this email from our list and you should be receiving emails now. You may also view our users guide to view if your email is back in our bounce list:


    You may be interesting to view the following page to prevent this from happening