Surveys only go to default emails, cannot change

  • Profile Image
    coreptclinics
    Asked on September 30, 2015 at 06:21 PM

    Hello,  I have been trying to set up a kiosk for my business for sign ins.  I have tried to set up a new email address to be notified when a person signs (person2@....com) but they keep being sent to person1@....com.  This is a cloned form, so I am wondering if it is stuck.  How do I use a different notifier email?

  • Profile Image
    EltonCris
    Answered on October 01, 2015 at 03:19 AM

    Here's how to find out which email the submissions goes through http://www.jotform.com/help/41-Finding-out-E-mail-Address-used-for-submission-notifications.

    Please do take note that using the "Test Email" button on the notification wizard will send a test submission on the account email address not the email address you entered on the notification. So I suggest to make an actual submission on the form to test actual email recipient of the form.

    Thanks!