What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to upgrade for only two months

    Asked by Wahlarzt on October 01, 2015 at 07:12 AM

    Hello - how can I apply for only 2 months. Within this time I have more traffic - so I will get more submissions than 100 - the free account does not provide more.

    I have seen, that you charge 19,90 per month - which has an automatically extension? Or not? 

    If not, then it would be OK zu pay 39,80 to have it limited to two months - Can I do this?

    Thank you for advise

     

    Regards

     

    Edgar 

    Submissions charge
  • Profile Image
    JotForm Support

    Answered by Boris on October 01, 2015 at 09:44 AM

    Hello Edgar. Our pricing plans are subscription based, which means that you are automatically charged according to the subscription schedule - monthly, yearly, or every two years.

    If you selected the Bronze Monthly subscription, you would automatically be charged each month for $19 USD. You can also cancel your subscription at any time, and no further charges would be made. When you cancel a subscription, you will remain on your current plan (Bronze) until the paid period runs out.

    Since you want to subscribe for 2 months, this means that you will have to upgrade to the monthly subscription, and then wait for the first month (30 days) to run out and for the second month to be charged to your card. After the second month is charged to your card, you can cancel your subscription at any time before the third month comes, and you will no longer be charged.

    This means that you will have to cancel your subscription roughly between 32 days at the earliest and 55 days at the latest after your initial subscription, and you would be paying for only two upgraded months.

    Please see the following guides: How to upgrade my account

    How to Downgrade Subscription back to Free Account (you would need to do this after the second month is charged, any time during 32-55 days after the initial subscription)

    Please let us know if you need further clarifications, and we will be happy to help.

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    Answered by Wahlarzt on October 01, 2015 at 11:47 AM
    Hi Boris - thank you - everything is clear now!ByeEdgar

    "JotForm Support Forum" schrieb am 15:41 Donnerstag, 1.Oktober 2015:

    New response received A new response has been received: Answered by Boris Hello Edgar. Our pricing plans are subscription based, which means that you are automatically charged according to the subscription schedule - monthly, yearly, or every two years.If you selected the Bronze Monthly subscription, you would automatically be charged each month for $19 USD. You can also cancel your subscription at any time, and no further charges would be made. When you cancel a subscription, you will remain on your current plan (Bronze) until the paid period runs out.Since you want to subscribe for 2 months, this means that you will have to upgrade to the monthly subscription, and then wait for the first month (30 days) to run out and for the second month to be charged to your card. After the second month is charged to your card, you can cancel your subscription at any time before the third month comes, and you will no longer be charged.This means that you will have to cancel your subscription roughly between 32 days at the earliest and 55 days at the latest after your initial subscription, and you would be paying for only two upgraded months.Please see the following guides: How to upgrade my accountHow to Downgrade Subscription back to Free Account (you would need to do this after the second month is charged, any time during 32-55 days after the initial subscription)Please let us know if you need further clarifications, and we will be happy to help. View this thread on browser » Unsubscribe Thread 1443707039

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