What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    SSL Question and Cost

    Asked by meetinpointacu on October 01, 2015 at 12:44 PM


    I have been playing with your online forms. We want to be HIPAA compliant and I have been following your forums to make sure I follow all of the steps. 

    My question is this: It says that you only get 10 SSL submissions on the Free version. But when I go to "embed" it seams like there is only an SSL option now, and when I hover over the "Lock" a popup says that "all forms are secure without SSL submission limit".

    What does this mean? Do I need to upgrade to use SSL if I have 30 forms/month, or is that few enough to use the free version? Thanks, Jamie

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    JotForm Support

    Answered by david on October 01, 2015 at 04:20 PM


    We have recently set all form embed code and links to the https://secure URL and have increased the allowed SSL submissions for Free accounts too 100 per month.  Though we have yet to update the pricing page, all Free accounts now receive 100 SSL submissions per month.  If you only need 30 SSL submissions per month, a free account is more than enough.