What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I am not able to create my form into a PDF form.

    Asked by ckrussell on October 01, 2015 at 04:37 PM

    I receive the following error when I try and create my form in a PDF. 


    Page URL:

  • Profile Image

    Answered by victor on October 01, 2015 at 06:20 PM


    Unfortunately, I was able to reproduce your issue. I will forward this to our back end team.

    Once this is solved, we will let you now in this post.

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    JotForm Support

    Answered by mustafa on October 02, 2015 at 10:45 AM


    We found the source of this issue and working on that to fix it ASAP. It needs some work to be resolved and hopefully we will fix this by the end of Monday. Apologize for the inconvenience and thanks for your feedback.