Form Analytics is not Working

  • duri_90
    Asked on October 2, 2015 at 4:55 AM

    Hi, 

     

    since two days now - the form analytics shows 0 visitors - but there are plenty of visitors on my site. Please see the screenshot attached :) 

     

    Any ideas why this don't work?

    Thanks.

    Jotform Thread 675060 Screenshot
    Page URL: http://www.dropbooster.de/
  • mert JotForm UI Developer
    Replied on October 2, 2015 at 7:18 AM

    Hi,

    Firstly, sorry for the inconvenience. Some changes have been made on "Form Analytics" because it is on Beta process. That's why this issue is happening right now.

    However, you don't need to worry about it, the problem is fixed now; but the effects of it will be seen later. So, the data will affect the graph soon.

     

    If you need more information, please don't hesitate to contact us.

    Have a nice day.