What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Analytics is not Working

    Asked by duri_90 on October 02, 2015 at 04:55 AM

    Hi, 

     

    since two days now - the form analytics shows 0 visitors - but there are plenty of visitors on my site. Please see the screenshot attached :) 

     

    Any ideas why this don't work?

    Thanks.

    Page URL:
    http://www.dropbooster.de/

    Screenshot
    analytics site thanks attached
  • Profile Image
    JotForm Support

    Answered by mert on October 02, 2015 at 07:18 AM

    Hi,

    Firstly, sorry for the inconvenience. Some changes have been made on "Form Analytics" because it is on Beta process. That's why this issue is happening right now.

    However, you don't need to worry about it, the problem is fixed now; but the effects of it will be seen later. So, the data will affect the graph soon.

     

    If you need more information, please don't hesitate to contact us.

    Have a nice day.