What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Not clear whether users has uploaded files or none in the submissions?

    Asked by guntrust on October 02, 2015 at 01:31 PM
    Also, it is not really clear whether my prospect has uploaded files or not. There should be something that says uploaded files = none or zero or whatever.
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    JotForm Support

    Answered by david on October 02, 2015 at 02:26 PM


    If a file is uploaded with the submission, it should show up in your submission data:


    If your upload field is included in your email notification, links to the files should be included as well.  If there are no files included in the submission data, there were no files uploaded with that submission.