What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    your free service implies that 10 of the 100 submissions are secure. Therefore, 90 are NOT secure???

    Asked by Jim  on October 02, 2015 at 08:51 PM
    Submissions 100 submissions
  • Profile Image
    JotForm Support

    Answered by liyam on October 03, 2015 at 02:29 PM

    Hello Jim,

    Just on the side note: By saying not secure, it simply meant not using SSL (browsing via https://) connectivity on browsing and making form submission. Therefore, there is really not that much to worry about non-secure submissions. 

    And yes, for free service, a user has a capacity to receive 10 SSL submissions per month or 100 regular submissions, in which the 10 SSL submissions are within the coverage of the 100 submissions monthly limit per free user. In other words, a user may receive these submissions and will trigger a temporary suspension if any of the limits gets reached first, then the account gets automatically reactivated the next month.

    Please let us know if you need further clarifications on this matter.

    Thanks.

  • Profile Image

    Answered by msimpy on October 03, 2015 at 06:56 PM

    liyam - I believe you are incorrect according to this post...

    Answered by david on October 01, 2015 at 04:20 PM

    Hi,

    We have recently set all form embed code and links to the https://secure URL and have increased the allowed SSL submissions for Free accounts too 100 per month.  Though we have yet to update the pricing page, all Free accounts now receive 100 SSL submissions per month.  If you only need 30 SSL submissions per month, a free account is more than enough.

     

  • Profile Image
    JotForm Support

    Answered by liyam on October 03, 2015 at 10:17 PM

    Ah yes, I stand corrected. That's a recent change we have implemented although it has not yet reflected on our pricing. Thank you, msimpy.