What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Trouble Shooting

    Asked by Kashjuna on October 05, 2015 at 09:17 AM

    Dear Jotform

    What am I doing wrong? I´ve got a jot form on our website - www.kashjuna-lodge.com - under the last tab (Schreiben Sie uns). Meaning "contact us"

    The form was fine before, but recently it started, that one can not send it off any more. 

    If clients complete the form, fill in e-mail and name and press "abschicken" then the error message comes - "This form is currently not available".

    I checked on the form builder if something was amiss, but can´t pick up what is wrong? Please help?

    Thank you so much!

    Many regards

    Angelika

    Page URL:
    www.kashjuna-lodge.com

    Form Builder JotForm name message
  • Profile Image
    JotForm Developer

    Answered by erhan on October 05, 2015 at 09:39 AM

    Hi,

    First of all, we are sorry for the inconvenience. I have checked your form and found that form submissions is limited to 10 for your form. Please follow these steps to change it:

    1- Click Preferences

    2- Get Form Limits tab

    3- Remove the value (currently 10) of Submission Limit property

     

    Please let us know if the problem still persists.

    Best.