Trouble Shooting

  • Profile Image
    Kashjuna
    Asked on October 05, 2015 at 09:17 AM

    Dear Jotform

    What am I doing wrong? I´ve got a jot form on our website - www.kashjuna-lodge.com - under the last tab (Schreiben Sie uns). Meaning "contact us"

    The form was fine before, but recently it started, that one can not send it off any more. 

    If clients complete the form, fill in e-mail and name and press "abschicken" then the error message comes - "This form is currently not available".

    I checked on the form builder if something was amiss, but can´t pick up what is wrong? Please help?

    Thank you so much!

    Many regards

    Angelika

  • Profile Image
    erhan
    Answered on October 05, 2015 at 09:39 AM

    Hi,

    First of all, we are sorry for the inconvenience. I have checked your form and found that form submissions is limited to 10 for your form. Please follow these steps to change it:

    1- Click Preferences

    2- Get Form Limits tab

    3- Remove the value (currently 10) of Submission Limit property

     

    Please let us know if the problem still persists.

    Best.