FTP submission question

  • phewop
    Asked on October 5, 2015 at 11:30 AM

    I have created a FTP submission form which is uploading to my FTP site but it appears it also is loading to your server.  is there a way to keep it  from loading to your server?

  • Charlie
    Replied on October 5, 2015 at 1:24 PM

    Unfortunately, it is not possible to stop uploading submission data and files to JotForm servers. This is by default the way how the data is transferred and stored in our end. FTP and other integration apps related to file sharing and storage are usually use for real time backup. 

    You can easily delete the submissions in your account, however, please note that this action is irreversible and submission data including the file uploads on it will permanently be remove in our servers. You can delete it in your submissions page.

    Do let us know if you need more information on this.