What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    FTP submission question

    Asked by phewop on October 05, 2015 at 11:30 AM

    I have created a FTP submission form which is uploading to my FTP site but it appears it also is loading to your server.  is there a way to keep it  from loading to your server?

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    JotForm Support

    Answered by Charlie on October 05, 2015 at 01:24 PM

    Unfortunately, it is not possible to stop uploading submission data and files to JotForm servers. This is by default the way how the data is transferred and stored in our end. FTP and other integration apps related to file sharing and storage are usually use for real time backup. 

    You can easily delete the submissions in your account, however, please note that this action is irreversible and submission data including the file uploads on it will permanently be remove in our servers. You can delete it in your submissions page.

    Do let us know if you need more information on this.