What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JOT FORMS IS NOT ALLOWING ME TO DOWNLOAD A PDF FROM MY SUBMISSIONS

    Asked by denismoquin on October 05, 2015 at 11:58 AM

    I NORMALLY DOWNLOAD A PDF FORM FROM MY SUBMISSIONS USING THE PDF BUTTOM AT TOP OF PAGE AND TODAY IT IS NOT ALLOWING ME TO DO THAT.  I ALSO TRIED OT CONTACT YOU EARLIER AND AFTER I SUBMITTED MY QUESTION IT SAID JOTFORMS UNAVAILABLE.....

    Page URL:
    https://www.jotform.com/submissions/51466415764965

    Submissions a and top after
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    JotForm Support

    Answered by Charlie on October 05, 2015 at 01:38 PM

    Apologies for the inconvenience, I checked your form "Request for Transportation 2015-2016 School Year", and tried downloading the submissions as PDF, I was able to download them successfully without any problems. However, there seem to have been a hiccup on the server earlier, that may have caused the problem. Could you please try again and see if the problem persists. Also, please do try using a different browser and is if it gives a better result.

    We'll wait for your response.