Why won't all of my questions show up when I generate a PDF version of the document?

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    JenniferHulcy
    Asked on October 05, 2015 at 05:32 PM

    On both the Patient Satisfaction Survey and the Patient Satisfaction Survey - Spanish some questions don't show up when I generate a PDF.  

     

    Also, I cloned the English version to make the Spanish version and the logo and some of the questions are skewed.  Any idea why?

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    david
    Answered on October 05, 2015 at 06:48 PM

    Hi,

    Conditionally shown/hidden fields will not be included in the PDF version of the form.  Neither will widgets:

    http://www.jotform.com/help/312-Fillable-PDF-Everything-you-need-to-know-about-JotForm-Fillable-PDF-Creator

    Several of your fields are conditionally shown and will not be included in the PDF unless the conditions are disabled. 

    I was unable to reproduce the issue of the logo being skewed:

    Would you mind providing a screen shot of that issue?

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    JenniferHulcy
    Answered on October 05, 2015 at 07:08 PM

    Thank you for the help!!  I will try fixing the conditions. 

     

    For some reason, as I was taking a second screenshot, the logo isn't skewed anymore!  Don't know how...It was just a second ago.  Anyway, thank you for that help also.

     

    Have a great night!

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    Chriistian
    Answered on October 06, 2015 at 12:17 AM

    On behalf of my colleague, David, you are welcome. If you need further assistance, please feel free to contact us and we will be happy to assist you.