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    Referrer widget reports a different link

    Asked by Edwin Spiessens  on October 06, 2015 at 10:52 AM

    Good day, 

     

    Since a few days I have seen that the referrer link field on the form, for some magical reason, shows the Google Adword link that the customer used, instead of the link of the actual landing/product page. (see screenshot attached) 

    I have no idea how this is even possible, but the link in the email triggers a click on our adwords account,  so I would appreciate your urgent feedbackon how this can be solved.

    I have referenced this page: http://www.gifts-n-gadgets.co.za/all-bags.html, but it is any product in the shop ( the blue "get a quote now" button.

     

    Regards

     

    Edwin 

     

    Page URL:
    http://www.gifts-n-gadgets.co.za/all-bags.html

    Screenshot
    referrer link field
  • Profile Image

    Answered by Ben on October 06, 2015 at 01:13 PM

    The reason for this Edwin is that the Referrer widget was actually fixed to show the real referral value.

    There is however a different widget that will show you what was previously shown with this widget. The name is: Get Form Page URL

    Once you add this widget, you will immediately see the data that you are after.

    Of course if you happen to experience any issues, please do let us know and we would be happy to assist with the same.

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    JotForm Support

    Answered by Chriistian on October 07, 2015 at 01:23 AM

    Hi Edwin,

     

    There has been no changes in the widget that I know of. The widget gets the URL where your user come to your form from. It shows the real referral value. The widget will return the form URL if it can't find any referrer URLs.

     

    Do let us know if you have any further question.
    Regards.