Custom PDF in moving all options from Checklist widget in one line

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    Asked on October 06, 2015 at 12:24 PM

    Whenever I try to customize the pdf results it rearranges all of my fields. If I save it at all, the only way to get the pdf back to normal is to reset the form. How can I customize the pdf without this happening?

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    Answered on October 06, 2015 at 02:46 PM

    I have cloned your form and tested Customize PDF option on my cloned form and I was able to reproduce mentioned issue. It seem that each options from Check List widget is not moved to new line, all options are in one line.


    I will escalate this issue to our developers and we will inform you via this thread once this issue is resolved. 

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    Answered on October 12, 2015 at 02:55 PM

    I am have trouble on another form with the custom pdf builder. Whenever I move the fields it rearranges them differently on a submission. 
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    Answered on October 12, 2015 at 04:25 PM

    Since it looks like a different issue, I'm moving this post to a separate thread and it will be answered shortly.

    Thank you!

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    Answered on February 15, 2016 at 12:26 AM


    The issue regarding checklist widget is now fixed. Additionally, we are working on a upgrade to the pdf editor to clear out some other problems.

    Thank you for your understanding

    Kind regards

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    Answered on February 16, 2016 at 05:08 PM

    Thank you! Please keep me updated when the editor is fixed. 

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    Answered on February 16, 2016 at 11:25 PM

    Sure, we will let you know. Thanks!