Need to cancel account

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    Asked on October 06, 2015 at 12:53 PM

    Hi there, I need to cancel the account for, do I get a refund on the annual fee we were just charged?

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    Answered on October 06, 2015 at 02:20 PM


    I have cancelled and refunded your subscription for "ufcw1518".  Normally we would do a pro-rated refund but since there has been almost no activity for this account, I went ahead and refunded the full amount.

    If there is anything else we can assist you with, let us know and we will be happy to help.

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    Answered on October 06, 2015 at 02:47 PM
    Thanks a bunch, we use jotform still just didn’t realize we still had this account.