What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Need to cancel account

    Asked by ufcw1518 on October 06, 2015 at 12:53 PM

    Hi there, I need to cancel the account for pjohnson@ufcw1518.com, do I get a refund on the annual fee we were just charged?

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    JotForm Support

    Answered by david on October 06, 2015 at 02:20 PM

    Hi,

    I have cancelled and refunded your subscription for "ufcw1518".  Normally we would do a pro-rated refund but since there has been almost no activity for this account, I went ahead and refunded the full amount.

    If there is anything else we can assist you with, let us know and we will be happy to help.

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    Answered by ufcw1518 on October 06, 2015 at 02:47 PM
    Thanks a bunch, we use jotform still just didn’t realize we still had this account.
    Thanks,
    patrick
    ...