- ufcw1518Asked on October 06, 2015 at 12:53 PM
Hi there, I need to cancel the account for email@example.com, do I get a refund on the annual fee we were just charged?
- JotForm SupportdavidAnswered on October 06, 2015 at 02:20 PM
I have cancelled and refunded your subscription for "ufcw1518". Normally we would do a pro-rated refund but since there has been almost no activity for this account, I went ahead and refunded the full amount.
If there is anything else we can assist you with, let us know and we will be happy to help.
- ufcw1518Answered on October 06, 2015 at 02:47 PMThanks a bunch, we use jotform still just didn’t realize we still had this account.