What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I have a Google driver integration but I can not see where I go to Edit it. I want to change the name of the folders.

    Asked by SummitExpress on October 06, 2015 at 03:06 PM
    name a
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    JotForm Support

    Answered by Kiran on October 06, 2015 at 04:18 PM

    I understand that you want to change the folders on the Google Drive integrated with your JotForm. It is required to remove the current integration and re-integrate the drive again. Please follow the steps below :

    1. Open your JotForm in edit mode

    2. Click on Integrations icon to open the Integration wizard

    3. Click on Google Drive icon to open the Google Drive integration. You'll notice a tick mark on the right-top of the icon indicates the existing integration.

    4. Click on Remove integration button to remove the current Google Drive integration

    5. Now, re-integrate the Google Drive to setup receiving submissions to a new or different folder in your Google Drive.

    Hope this information helps!

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    Answered by SummitExpress on October 06, 2015 at 04:43 PM

    Thank you for your response , I can not find a remove integration button. Where can I find this button?

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    JotForm Support

    Answered by Kiran on October 06, 2015 at 04:48 PM

    You can see the button right below on the Google Drive integration wizard. Please see the image below :

    Hope this information helps! 

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    Answered by SummitExpress on October 06, 2015 at 04:57 PM

    Kiran, 

     

    For whatever reason I can not select any options from this page and it will not let me close. I am working on Chrome and have also tried opening in IE with the same result.

     

     

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    JotForm Support

    Answered by david on October 06, 2015 at 06:55 PM

    I checked the form in your account and indeed, I am unable to get the integration pop-up to come up when I click on the integration in the list. 

    Try accessing the site from:

    http://www.jotform.com

    To see if that allow for the pop-up to come up.

    If not, we can forward this to our development team to have a closer look.

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    Answered by SummitExpress on October 08, 2015 at 11:33 AM

    David, 

     

    Thank you for looking into this for me, it seems like this is still a problem. Can you you forward this problem to the appropriate department.

     

    Thanks

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    JotForm Support

    Answered by Kiran on October 08, 2015 at 12:58 PM

    I've tried access the Integrations wizard in your JotForm and was able to get into it without any issue now.

    Since we have some updates done recently today, could you please try the wizard once again? If you still experience the issue, we request you to check with https://www.jotform.com on a private/incognito window and let us know the results.

    We will be happy to assist you further. Thank you!