What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Referrer widget not working

    Asked by cospquotes on October 06, 2015 at 03:11 PM

    Hi, the referrer widget stopped working. 

    I tried to use the Get Form Page URL widget but it returns a false value.

    The form is used with iframe and colorbox popup.

     

    What can i do to get the url?

    referrer widget page url get page url
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    JotForm Support

    Answered by Mike on October 06, 2015 at 04:16 PM

    The Get Form Page URL widget is supposed to catch the web page address.

    Can you please provide us with a link to the web page with embedded form?

    If you use our original iFrame embed code, you might need to get a fresh iFrame code (as it should be compatible with the Get Form Page URL widget).

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    Answered by cospquotes on October 06, 2015 at 06:12 PM

    Actually it isn't iframe, my mistake.

     

    Here is a link to the page

    http://www.cospico.gr/efarmoges-archive/anigomeni-orofi-sto-smart-park-sta-spata/

    The red button at the right bottom of the page triggers the colorbox popup with embed form.

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    JotForm Support

    Answered by Chriistian on October 07, 2015 at 02:01 AM

    Hi,

     

    I did a test submission to your form and I was able to replicate the issue. The Referrer field returns a empty value. Can you try to re-embed your form using the LightBox embed code? To get the Lightbox embed code of your form, just follow the instruction provided in this article: How to Create a Lightbox Form. Please also try to use Get Form Page URL widget instead of the Get Referrer widget.

     

    Do let us now if the issue still persists.
    Regards.

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    Answered by cospquotes on October 07, 2015 at 04:02 AM

    Hi,

    well there is a new problem now.

    The form content disappeared. It shows in my forms list but is empty. Also the submissions show empty.

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    JotForm Support

    Answered by Chriistian on October 07, 2015 at 06:03 AM

    I checked your form and it seems to be working now. Can you try again and see if the form is working now on your end?