Referrer widget not working

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    cospquotes
    Asked on October 06, 2015 at 03:11 PM

    Hi, the referrer widget stopped working. 

    I tried to use the Get Form Page URL widget but it returns a false value.

    The form is used with iframe and colorbox popup.

     

    What can i do to get the url?

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    Mike
    Answered on October 06, 2015 at 04:16 PM

    The Get Form Page URL widget is supposed to catch the web page address.

    Can you please provide us with a link to the web page with embedded form?

    If you use our original iFrame embed code, you might need to get a fresh iFrame code (as it should be compatible with the Get Form Page URL widget).

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    cospquotes
    Answered on October 06, 2015 at 06:12 PM

    Actually it isn't iframe, my mistake.

     

    Here is a link to the page

    http://www.cospico.gr/efarmoges-archive/anigomeni-orofi-sto-smart-park-sta-spata/

    The red button at the right bottom of the page triggers the colorbox popup with embed form.

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    Chriistian
    Answered on October 07, 2015 at 02:01 AM

    Hi,

     

    I did a test submission to your form and I was able to replicate the issue. The Referrer field returns a empty value. Can you try to re-embed your form using the LightBox embed code? To get the Lightbox embed code of your form, just follow the instruction provided in this article: How to Create a Lightbox Form. Please also try to use Get Form Page URL widget instead of the Get Referrer widget.

     

    Do let us now if the issue still persists.
    Regards.

  • Profile Image
    cospquotes
    Answered on October 07, 2015 at 04:02 AM

    Hi,

    well there is a new problem now.

    The form content disappeared. It shows in my forms list but is empty. Also the submissions show empty.

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    Chriistian
    Answered on October 07, 2015 at 06:03 AM

    I checked your form and it seems to be working now. Can you try again and see if the form is working now on your end?