Need Invoices for Subscription Plan Charges to my JotForm Account

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    Beverly Dunkin 
    Asked on October 06, 2015 at 03:18 PM

    I am writing for the University of TN Compliance office.  I am reconciling their credit card and there are several charges listed from your company as well as credits.  I would like to see if I can get a receipt showing the charges that were actually placed on our Visa card as the University requires this.

    The following charges appear:

    8/27  $159.00

    8/28  $159.52

    8/28  $159.52 (credit)

    8/31  $119.00 (credit)

    This would leave the charge being $40 and the monthly charge is actually $39.  Please if at all possible, can you help me with this matter thru an email.  the Invoice I have is     in_6sdy2pthxXj6z   We have the silver monthly subscription If you have questions, you may call me at 865-974-8192.  

    Thanks for any help you can give me.

    Beverly Dunkin

  • Profile Image
    KadeJM
    Answered on October 06, 2015 at 04:29 PM

    If you are looking for your account invoices for your subscription you will find them under the Invoices tab in the Billing page of your Account.

    Please see http://www.jotform.com/help/329-How-to-check-invoices for instructions to do that now.

    I hope this helps and if you have any additional questions about this then just let us know.